Child in Kentucky places massive Dum-Dum lollipop order using mother's phone for distribution among peers.
A Wild Candy Rush:
Lexington, KY Goes Sugary Sweet 🍭
Imagine finding a mountain of lollipops at your doorstep - quite a sweet surprise, wouldn't you agree? That's exactly what happened to Holly LaFavers, a Kentucky resident, courtesy of her 8-year-old son Liam.
Playing on his mom's phone, Liam ordered a staggering 70,000 Dum-Dums lollipops for a supposed carnival. Despite Holly's frantic attempts to stop the Amazon order, the sweets arrived in the form of 22 cases, taking over her house.
"He was being friendly, he was being kind to his friends," Holly explained, highlighting Liam's generous intentions. But, the sugar rush that followed was a bit too much for Holly's bank account, as she discovered an unwelcome bill of around $4,000.
It seemed the carnival turned sour when Holly found out that eight more cases had gone missing. A trip to the post office didn't help much - those cases were returned to sender.
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Behind the Scenes:
Amazon usually handles these accidental, large orders by children through its return and refund policies while offering parental controls and purchase approval settings to prevent such situations.
If an order can be refunded, Amazon typically credits the refund to the original payment method within 3-5 business days after the returned items reach Amazon. Digital purchases like Kindle books might require a different approach, as returns can be denied if abuse is suspected.
To avoid these sweet surprises, parents are advised to set up purchase approvals and parental controls on their devices. They can also monitor account activity closely and contact Amazon Customer Service promptly if accidental purchases occur to seek cancellation or resolution support.
- Holly, despite her 8-year-old son Liam's generous intentions, found her bank account bearing the brunt of a staggering $4,000 bill due to the 70,000 Dum-Dums lollipops he ordered from Amazon, which took over her home in Lexington, KY.
- In a unique turn of events, Amazon usually handles such accidental, large orders by children through its return and refund policies while offering parental controls and purchase approval settings to prevent such situations.
- Holly, in an attempt to seek resolution, could use Amazon's customer service to cancel or resolve the accidental purchase and explore the possibility of refunding the unwelcome bill.
- If the lollipop order can be refunded, Amazon typically credits the refund to the original payment method within 3-5 business days after the returned items reach Amazon.
- In her busy lifestyle, Holly might consider setting up purchase approvals and parental controls on her devices to avoid future sweet surprises like this from shopping in the home-and-garden, deals-and-discounts, or lifestyle categories on Amazon, such as lollipops or stories like the ones found in Kindle books.
